Do you ship internationally?
At this moment, we mainly ship in USA, but we also ship to certain international countries, please contact us 1-346-400-4111 for more details.
How long does shipping take?
Most items are instock, shipping time is normaly between 2-3 business days. Certain items/ special order items can take up to 5-10 business days depending on stock and availability. We have special arrangements with companies expediting shipping directly from their location to you. They're generally quick, but sometimes the shipping time varies so please contact us for the most accurate lead time. if you want to know more, you can write to us ahead of time firstname.lastname@example.org for such inquiries.
Will I be charged for taxes?
No tax, except Texas.
Payment & Warranty
What forms of payments do you accept?
We accept visa, mastercard and paypal.
What are your warranty terms & conditions?
All items come with full manufacturer's warranty.
What is your returns policy?
All Sales are Final. Unfortunately we can’t offer you a refund or exchange unless the item is defective in that situation we will replace with same item. Notify is immediately within 3business days if something isnt functioning correctly. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Do you refund?
Refunds (if applicable)
We only replace items if they are defective or damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you when the replacement ships. Send us an email at email@example.com
Our products are shipped using the following carriers: USPS, UPS or Fedex. To return your product, you should mail your product to: 8145 Hwy 6 S Ste 138-108 Houston Texas 77083. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The term 'Massive Sound' or 'us' or 'we' refers to the owner of the website whose registered office is 8145 Hwy 6 S Ste 138-108 Houston Texas 77083. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
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If you have any further concerns about security, please email our Customer Service team at email@example.com
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