Do you ship internationally?
At this moment, we mainly ship in USA, but we also ship to certain international countries, please contact us 1-346-400-4111 for more details.
How long does shipping take?
Most items are instock, shipping time is normaly between 2-3 business days. Certain items/ special order items can take up to 5-10 business days depending on stock and availability. We have special arrangements with companies expediting shipping directly from their location to you. They're generally quick, but sometimes the shipping time varies so please contact us for the most accurate lead time. if you want to know more, you can write to us ahead of time for such inquiries.
Will I be charged for taxes?
No tax, except Texas.
Payment & Warranty
What forms of payments do you accept?
We accept visa, mastercard and paypal.
What are your warranty terms & conditions?
All items come with full manufacturer's warranty.
What is your returns policy?
All Sales are Final. Unfortunately we can’t offer you a refund or exchange unless the item is defective in that situation we will replace with same item. Notify is immediately within 3business days if something isnt functioning correctly. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Do you refund?
Refunds (if applicable)
We only replace items if they are defective or damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you when the replacement ships. Send us an email at firstname.lastname@example.org
Our products are shipped using the following carriers: USPS, UPS or Fedex. To return your product, you should mail your product to: 8145 Hwy 6 S Ste 138-108 Houston Texas 77083. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The term 'Massive Sound' or 'us' or 'we' refers to the owner of the website whose registered office is 8145 Hwy 6 S Ste 138-108 Houston Texas 77083. The term 'you' refers to the user or viewer of our website.
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